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Contact Us

Questions about clearance, weight ratings or a structure that landed damaged: write here or use the direct line below.

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Reach Us Directly

  • Address218 Falls Mill Road
    Chagrin Falls, OH 44022
  • Phone(440) 555-0182
  • Emailsupport
  • Support hoursMon - Thu: 9:00 AM - 6:00 PM ET
    Fri: 9:00 AM - 3:00 PM ET
    Sat - Sun: Closed
  • Before you writeHave the structure name and the weight rating from its listing ready. Ratings run 66 lbs on the compact slide to 500 lbs on the steel dome, and the answer changes with the build.